Privacy Policy
PERSONAL DATA COLLECTED FOR THE FOLLOWING PURPOSES AND USING THE FOLLOWING SERVICES:
ANALYTICS
GOOGLE ANALYTICS, GOOGLE ANALYTICS WITH ANONYMIZED IP AND FACEBOOK ADS CONVERSION TRACKING (FACEBOOK PIXEL) Personal Data: Cookies; Usage DataCONTACTING THE USER
CONTACT FORM Personal Data: company name; email address; first name; last name; phone number; various types of Data; websiteHEAT MAPPING AND SESSION RECORDING
HOTJAR HEAT MAPS & RECORDINGS Personal Data: Cookies; Usage Data; various types of Data as specified in the privacy policy of the serviceINTERACTION WITH EXTERNAL SOCIAL NETWORKS AND PLATFORMS
FACEBOOK LIKE BUTTON AND SOCIAL WIDGETS Personal Data: Cookies; Usage DataREMARKETING AND BEHAVIORAL TARGETING
ADROLL AND FACEBOOK REMARKETING Personal Data: Cookies; Usage Data FACEBOOK CUSTOM AUDIENCE Personal Data: Cookies; email addressSPAM PROTECTION
GOOGLE RECAPTCHA Personal Data: Cookies; Usage Data AKISMET Personal Data: various types of Data as specified in the privacy policy of the serviceCONTACT INFORMATION
OWNER AND DATA CONTROLLER Glazewell, 1/9 Tesla Link, Wangara WA 6065 Owner contact email: privacy@glazewell.com.auFULL POLICY
OWNER AND DATA CONTROLLER
Glazewell, 1/9 Tesla Link, Wangara WA 6065 Owner contact email: privacy@glazewell.com.auTYPES OF DATA COLLECTED
Among the types of Personal Data that glazewell.com.au collects, by itself or through third parties, there are: Cookies; Usage Data; first name; last name; phone number; company name; email address; various types of Data; website. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using glazewell.com.au. Unless specified otherwise, all Data requested by glazewell.com.au is mandatory and failure to provide this Data may make it impossible for glazewell.com.au to provide its services. In cases where glazewell.com.au specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by glazewell.com.au or by the owners of third-party services used by glazewell.com.au serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available. Users are responsible for any third-party Personal Data obtained, published or shared through glazewell.com.au and confirm that they have the third party’s consent to provide the Data to the Owner.MODE AND PLACE OF PROCESSING THE DATA
METHODS OF PROCESSING The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of glazewell.com.au (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time. LEGAL BASIS OF PROCESSING The Owner may process Personal Data relating to Users if one of the following applies:- Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which the Owner is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
- Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
THE PURPOSES OF PROCESSING
The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, Contacting the User, Remarketing and behavioral targeting, Interaction with external social networks and platforms, SPAM protection and Heat mapping and session recording. Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA
Personal Data is collected for the following purposes and using the following services: ANALYTICS The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior. Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of glazewell.com.au, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookies; Usage Data. Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant. GOOGLE ANALYTICS WITH ANONYMIZED IP Google Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on the location glazewell.com.au is accessed from (“Google”). Google utilizes the Data collected to track and examine the use of glazewell.com.au, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. This integration of Google Analytics anonymizes your IP address. It works by shortening Users’ IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US. Personal Data collected: Cookies; Usage Data. Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out. Privacy Shield participant. FACEBOOK ADS CONVERSION TRACKING (FACEBOOK PIXEL) (FACEBOOK, INC.) Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on glazewell.com.au. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network. Personal Data collected: Cookies; Usage Data. Place of processing: United States – Privacy Policy. Privacy Shield participant. CONTACTING THE USER CONTACT FORM (glazewell.com.au) By filling in the contact form with their Data, the User authorizes glazewell.com.au to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Personal Data collected: company name; email address; first name; last name; phone number; various types of Data; website. HEAT MAPPING AND SESSION RECORDING Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior. Some of these services may record sessions and make them available for later visual playback. HOTJAR HEAT MAPS & RECORDINGS (HOTJAR LTD.) Hotjar is a session recording and heat mapping service provided by Hotjar Ltd. Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User’s data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here. Personal Data collected: Cookies; Usage Data; various types of Data as specified in the privacy policy of the service. Place of processing: Malta – Privacy Policy – Opt Out. INTERACTION WITH EXTERNAL SOCIAL NETWORKS AND PLATFORMS This type of service allows interaction with social networks or other external platforms directly from the pages of glazewell.com.au. The interaction and information obtained through glazewell.com.au are always subject to the User’s privacy settings for each social network. This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it. It is recommended to log out from the respective services in order to make sure that the processed data on glazewell.com.au isn’t being connected back to the User’s profile. FACEBOOK LIKE BUTTON AND SOCIAL WIDGETS (FACEBOOK, INC.) The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc. Personal Data collected: Cookies; Usage Data. Place of processing: United States – Privacy Policy. Privacy Shield participant. REMARKETING AND BEHAVIORAL TARGETING This type of service allows glazewell.com.au and its partners to inform, optimize and serve advertising based on past use of glazewell.com.au by the User. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity. Some services offer a remarketing option based on email address lists. In addition to any opt-out offered by any of the services below, the User may opt out of a third-party service’s use of cookies for certain remarketing features by visiting the Network Advertising Initiative opt-out page.Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general. ADROLL (ADROLL, INC.) AdRoll is an advertising service provided by AdRoll, Inc. Personal Data collected: Cookies; Usage Data. Place of processing: United States – Privacy Policy – Opt Out. FACEBOOK REMARKETING (FACEBOOK, INC.) Facebook Remarketing is a remarketing and behavioural targeting service provided by Facebook, Inc. that connects the activity of glazewell.com.au with the Facebook advertising network. Personal Data collected: Cookies; Usage Data. Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant. FACEBOOK CUSTOM AUDIENCE (FACEBOOK, INC.) Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of glazewell.com.au with the Facebook advertising network. Personal Data collected: Cookies; email address. Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant. SPAM PROTECTION This type of service analyzes the traffic of glazewell.com.au, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM. GOOGLE RECAPTCHA Google reCAPTCHA is a SPAM protection service provided by Google LLC or by Google Ireland Limited, depending on the location glazewell.com.au is accessed from. The use of reCAPTCHA is subject to the Google privacy policy and terms of use. Personal Data collected: Cookies; Usage Data. Place of processing: United States – Privacy Policy; Ireland – Privacy Policy. Privacy Shield participant. AKISMET (AUTOMATTIC INC.) Akismet is a SPAM protection service provided by Automattic Inc. Personal Data collected: various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.THE RIGHTS OF USERS
Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following:- Withdraw their consent at any time.Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data.Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
- Access their Data.Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification.Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data.Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed.Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
- Receive their Data and have it transferred to another controller.Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
- Lodge a complaint.Users have the right to bring a claim before their competent data protection authority.