Whether you’re dealing with a sudden crack in a window, a broken door, or planning a renovation, you’ll need the services of a professional glazier. For many Perth homeowners and business owners, the first step is requesting a quote, which can bring up questions about cost, quality, and the overall process.

You want to ensure you’re getting a fair price for high-quality materials and that the team you hire is professional, honest, and an expert in their craft.

At Glazewell, we believe in a transparent process from start to finish. This guide explains what a professional glass quote process involves, from your first call to the final installation. Knowing what to expect will help you make an informed decision for your home or commercial property. To learn more about our company values and commitment to quality, visit our About Us page.

Part 1: A Good Glass Repair Quote is More Than a Price

In the glazing industry, a comprehensive quote is a detailed plan that reflects a commitment to safety, longevity, and quality workmanship. An incomplete quote can sometimes lead to unexpected costs or issues down the line.

A detailed quote from a reputable local glazier is built on several key factors:

The Right Material for the Job: There are many types of safety glass, each suited for different applications. Tempered glass, for example, is heat-treated for strength and shatters into small, dull-edged pieces, making it ideal for shower screens and glass doors. Laminated glass, which holds together when broken, is excellent for the security and sound insulation of windows and doors. A thorough quote will specify the exact type of glass being used, ensuring your glass installation is not only functional but also compliant with Australian safety standards. This is a critical part of any professional glazier job.
Expertise and Precision: A glazier job requires meticulous measurement and expert glass cutting. An experienced glazier from our team of Perth glaziers assesses the entire structure, including the frame and seals, to ensure a perfect fit. This attention to detail prevents future problems like leaks, drafts, or operational failures in sliding windows and sliding doors.
Guaranteed Peace of Mind: When you choose a team of trusted glass glaziers, you’re investing in premium quality and the assurance that the job is done right. This includes a guarantee on both materials and labour, which is the foundation of customer satisfaction. This principle is the foundation of our repair services for glass repairs. You can learn more about our commitment to quality and see examples of our work in our project gallery.

Part 2: Your First Contact – The Start of the Process

Whether you have broken glass from an accident or you’re planning a renovation, the process begins with your initial contact. When you reach out for a free quote, our process is designed to be simple and thorough.

When you call us or use our online quote form, we’ll ask a few specific questions to understand your needs. This helps us provide a more accurate initial estimate.

We will likely ask:

What is the issue? Are you dealing with a broken window? A shattered door glass panel? Or are you looking to install new glass splashbacks? The more detail you provide about the damaged glass, the better.
Where is the glass located? Is it a ground-floor bathroom window in a residential property, or a high-rise window in a commercial property in the Perth metro area? This helps us understand access and safety requirements.
What type of product is it? We handle a vast range of glass products, from simple window glass to complex semi frameless shower screens, elegant glass splashbacks including digital printed designs and metallic finishes, and practical sliding wardrobe doors.
your situation compromises your security, such as a smashed storefront or broken window pane, we prioritise your call. Our emergency glass service is a key part of our commitment to the community. For urgent help, please contact us directly.

This initial conversation is a crucial part of our glazing services, ensuring our team of Perth glaziers arrives prepared to offer the best solution for your glass repairs.

Part 3: The On-Site Assessment and Free Measure

Following the initial contact, the next step is often a free measure and on-site assessment. An accurate, fixed quote for glass replacement or a new installation requires an expert to see the job in person.

Here’s what our glazier will do during the on-site visit:

Take Precise Measurements: Using specialised tools, our glazier will measure the exact specifications required for the new glass panel. This precision in glass cutting ensures a perfect, weatherproof seal, which is vital for all glass services, from a simple window repair to a full window replacement.
Assess the Frame and Surroundings: The glass is only one part of the system. We inspect the condition of the frame, whether it’s in aluminium windows or a timber door glass frame. We check for any damage that could compromise the new glass installation.
Identify the Correct Glass Type: We’ll identify if the existing glass is tempered glass or if the new installation requires a specific type, like safety glass for better protection. We can also discuss options you may not have considered, like frosted or tinted glass windows.
Discuss Your Options: This is your project, and we take the time to discuss the different solutions available. For a shower screen, this could mean talking through various designs including frameless, semi-frameless, or fully framed options. For glass splashbacks, we can explore solid colours, metallic finishes, mirrored options, or even digital printed designs to create a truly unique look. We also specialise in custom mirrors and sliding wardrobe doors to complement your space.
Address All Your Questions: Our glazier is there to provide answers and explain the ‘why’ behind our recommendations. Whether your questions are about shower hinges, security screens, or maintenance services for existing glass products, we are here to help.

This consultation eliminates guesswork, prevents unexpected costs, and guarantees the final quote for your glass repairs or new glass is comprehensive and accurate.

Part 4: Understanding the Quote

Once the assessment is complete, you’ll receive a detailed written quote. A professional quote from a trusted glazier will be itemised and easy to understand, not just a single-line price.

A professional quote from Glazewell will clearly break down:

Materials: This section will detail the specific type of glass (e.g., “6.38mm Laminated Safety Glass”) and its cost. It will also list any necessary hardware, like new shower hinges, handles, or framing for aluminium windows.
Labour: This outlines the cost for the glazier job itself, covering the expertise of our qualified Perth glaziers and their time on-site for the glass installation.
Specific Services: The quote will clearly state the work to be performed, such as “glass replacement,” “door glass repairs,” or installation of a new glass splashback.
Additional Items: This may include the removal and disposal of the old broken glass, any necessary site preparations, or other special requirements for commercial properties.
GST: All taxes will be clearly stated.

This transparency shows you exactly what you are paying for and demonstrates a commitment to providing a fair price for premium quality materials and service. It helps you understand the full scope of your glazing requirements.

Part 5: From Quote to Completion

After you approve the quote, we move from planning to action, with customer satisfaction as our priority.

Here’s the process for our replacement services and installations:

Scheduling at Your Convenience: We work with you to find an installation time that fits your schedule.
Professional Installation: Our team of glass glaziers will arrive on time and ready to work. They respect your residential property or business, using drop sheets and taking care to protect your space. The glass installation is performed efficiently and to the highest standards of the aluminium industry and glazing industry.
The Perfect Finish: Whether we’re performing glass repairs on sliding doors or installing custom mirrors, our attention to detail is meticulous. We ensure every panel is secure and every seal is perfect. From awning windows to large commercial windows and doors, the finish is professional. You can see examples of our finished projects in our work gallery.
Thorough Clean-Up: After the installation, we conduct a full clean-up, removing all debris, including the old damaged glass or the broken window pane.
Final Inspection: We walk you through the completed work, whether it’s your new shower screen or your repaired glass door, to ensure you are fully satisfied with the result.

This process, from the first call about a broken window to the final polish, is designed to be smooth and professional. This commitment to excellence is what makes us a leading choice for glaziers in Perth.

Your Next Step

Understanding what goes into a professional quote for glass repairs and glass replacements helps you move forward with confidence. It allows you to make a sound investment in the safety and value of your property.

At Glazewell, we handle every project, from urgent emergency glass repairs for a broken window pane to elegant semi frameless shower screens and stunning glass splashbacks with digital printed designs, with the same level of care. Our team of expert Perth glaziers is ready to handle all your residential and commercial glazing needs.

For any further questions or to discuss your specific project, please contact us at our showroom located at Unit 1/9 Tesla Link, Wangara WA 6065, or call us today. Our team is here to help provide a clear solution. You can also request a free quote through our online form to get started.